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July 2008
| June
2008
| May
2008
| April
2008
| 13
July 2008 |
News
Blog July 2008 |
"Bushit
Crap!"
At about 06:10am on 13 July 2008, two male customers came in and sat on
Tabel 25. Staff took the order at 06:13am and it was 06:25 one man came
to The Manager and said " Why did it take this reduculous long time for
two meals?" The Manager checked the time and told him "Sir, your order
was placed at 06:13am and now it is 06:25am. So it is now about 13
minutes. However I'll go to chase the meals for you now." The Manager
was about to go to the kitchen.
The man shouted at The Manager "Bushit crap! 13
minutes?! It is
more than half an hour now! This is reduculous! Bushit crap! " The
Manager said "Exccuse me Sir! The time is on the doc, you can have a
look." and handed over a printout to the customer. He took the doc but
refuse to look at it and again said "You don't butshit with me!" The
Manager said to him "Sorry Sir, I can't serve you if you are not
reasonable to us and keep using abuse language." He shouted "How dare
you are! You don't serve me?! What's your name?! It is more than half
an hour now and you said it is only 13 minutes! I don't take this
bushit crap and I will make sure you get fired! "
The Manager gave him the name and asked them to leave
the restaurant.
The
Real Orders of the Month
"Can
I have a Budget Breakfast with an xtra piece of fish?"
"Can
I have a Spicy Chichen Salad without the Tortila but a big piece of
chicken?"
"Can I
have a Hot Fudge Sundae?" -- What he really wanted was a Hot Fudge
Cake, not Sundae!
"Can I
hae a side shrimps?" -- What she really wanted was a Shrimp Cocktail!
"See
You Later Sir!"
Sunday 06 July 2008 is Indy's last day with Denny's!
Indy has been with Denny's for sixe years now and worked
in
almost all stores in Auckland. He was also one important memeber of the
opening team at Denny's Wellington! It is sad that he will leave us now
but happy that he is going for his own good!
Dennys Restaurant Newsletter.
We have collected several photos here as a special issue
to say "Mr. Indy, Good Luck ! We'll miss you, Sir!"
"I
got my side eggs later so I am not paying for my meals!"
At 23:15 on 04 July 2008, two young man from Table 22 came to pay. The
man in Nike jumper said " I ordered my side eggs with my steak, but
didn't get it with my meal until later. So I am not paying anything for
the meals!"
The Manager checked with the staff and confirmed that
they did
got the side eggs later so the Manager apologied for the delay but
insisted that they should pay for the all meals. The man started to
"Fxxxx" "Fxxxx" and refused to pay the bill. The manager offered to
take one side egg out but still insisted that they should pay for the
balance which were two steaks and some drinks. The Man still "F xx" "F
xx".
Dennys Restaurant Newsletter.
At this time two customers from Table 8 came to pay and
the gentlman
looked at the Nike Man angryly and was about to say something. The
Manager called the security to stop the Nike Man and asked him to pay
the bill. He was still "F xx" "Fxxx" but he saw other angry customers
looking at him. So he paid the bill and left.
The gentleman from Table 8 said to the manager "You
should got the security to punch him in his face!"
"Can
I Have Four Dollars Coins for The Dukebox?"
At
21:20pm on 02 July 2008 one young man from Table 22 came to the front
and give the EFPTOS card to the Manager "Can I have four dollars coins
for the Dukebox?" The Manager swaped the card and took four dollar
coins in hand. The young man "Can I have the coins now?" while he was
enterning the PIN number. The Manager gave him four dollars and the
card was declined. The young man "Oh acturally I already put four
dollars in the dukebox before I had my meals and it did not play my
songs and this four dollar is the refund."
Dennys Restaurant Newsletter.
The Manager was shocked and tried to explain that all customers need to
check with the host before you put the money into the dukebox as per
our sign displayed there. The young man "I don't care! It's your
machine and thanks for the refund!"
The Manager told him that first we have a sign there,
second we
do not know how much you put in it and offered to give him two dollars,
but the man refused to give the money back.
Dennys Restaurant Newsletter.
Then he tried to pay his meal (Order No.268648 Table 22)
one Tuna Salad
and one Oreo Shake $17.50, the EFTPOS declined again. He asked to put
only 16.50 and gave one dollar coin on the table. The card was accepted
for $16.50 and the young man quickly grabed the one dollar coin back "I
am not going to pay you this one dollar as this is my refund money!"
The Manager "How can you do this? This is to pay for your own meals!"
The girl next to him "Are you the manager? This is very bad service! I
will compain to your boss. Let's go, we just go and do not pay the
meals!" Another girl "No, let's pay for it." The first girl "What can
he do? He'll come out and stop us or what?" The second girl paid the
balance and left.
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When
You Serve Beer Watch Up This One !
At 22:30pm on 21 June 2008 Saturday, 7 young people came
into
Manukau store and we set up the table with menus and knife and forks on
Tabel 38. All they order are some drinks and desert with a total amount
of $32.00.
Dennys Restaurant Newsletter.
When the drinks and deserts were served to the table, one young man
drank some beer and then through the beer glass to the floor by Tabel
28 while four other customers were sitting on Tabel 28. The man
shoulted "What kind of shit is this? You call this a beer?! Get your
manager for me!"
The Manager came and invested into the situation and
show him
the bottle our staff just emptied the beer into his glass. He said "The
bottle is ok but how do I know the shit in the glass was from this
bottle?! I am not going to pay for this shit and I am not happy with
your rubish service!"
Dennys Restaurant Newsletter.
Everyone
Knows Him & He Knows Everyone !
Denny's Restaurant Newsletter
|
Mr.
Colin Marshall !
This is a famous face in Denny's Manukau! Mr.
Colin Marshall is a
regular guest here and you can see him here at least three to four
times a week at Denny's! He says that he never cooks and Denny's is his
private kitchen!
You know what he is holiding in his hand? A Denny's Receipt? No! You
are 100% wrong! He is holding a Denny's 5 times regular customer
voucher!!! Make sure you give him a complimentary desert and drink on
his next visit! Ha Ha Ha!
What's more? Better you give him a great service
on his every visit. Why? He got Peter's phone number in his wallet!
|
Denny's
Restaurant Staff Hat Day
02 June 2008
The Queen Of The Day
Denny's Restaurant Staff Hat Day 02 June 2008, Manukau City Store.
Denny's Restaurant Staff Hat Day 02 June 2008,
Manukau City Store.
Denny's Restaurant Staff Hat Day 02 June 2008,
Manukau City Store.
Denny's Restaurant Staff Hat Day 02 June 2008,
Manukau City Store.
Denny's Restaurant Staff Hat Day 02 June 2008,
Manukau City Store.
Denny's Restaurant Staff Hat Day 02 June 2008,
Manukau City Store.
You
Got To Be A Good Runner!
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Oh!
Not Again!
With the patrol price roaring sky these days
things change daily!
We all know that most walkouts happens in grave
shifts, busy
shifts or careless times..... Now some guy walks out in early evening
while our staff and other customers watch him!
This guy's formular is: eat + stand up + run +
into the bush!
The next thing in Denny's we must do is to train
some good runners so
that we can run after this guy and get him back to pay the bill! Our
Human Resource Department also needs to hire some new staff who can not
only be a good waiter/waitress but also a good runner! At least in
Manuakau we are looking forward to hire some good runners!
Dennys Restaurant Newsletter.
In viewing of this, one senior lady came to the
Manager and said "What
a shame! This man ran away with all of us watching him! In your
restaurant, you should have installed an automatic lock on the door so
that you can push the button and lock the door so he can not ran out!"
Thanks a lot, Madam!
|
Training
Corner
How To Deal With This?
Some brainstorm questions here we ask and let's all
think what shall we do when you are in one of the following situcation:
1, Waiter Should Just Wait! Customer
waved and our
staff went to the table to take the order. You stand there, the
customer look at the menu here and there this and that. Obviously she
is not ready to order yet. Her friend said to her "Hurry up! She (the
waitress) is waiting for you!" The lady customer answered " So what?
What's her job? A waitress, isn't it? So she should just wait for me!"
2, Change Meal! A customer order a
Cacun Fish and had
a bite and then "Oh my God! It's hot! Hi! Waiter, I don't want this.
It's too hot for me. I want to change to a Fish and Chip." And of
course this customer is not prepared to pay for the Cajun Fish but only
pay for the Fish and Chip!
Dennys Restaurant Newsletter.
3, No Birthday Deal No Eat!
Two girls walked in. "Table for two and today is her birthday!" Our
staff "Welcome to Denny's but we do not have any birthday promotions
anymore. We stopped the free brithday meal promotion almost two years
ago!" The girls "What!". Finally they sat down and hesitated for 15
minutes and then order two meals and two drinks. Three minutes later
the girls "Oh, sorry we got an urgent phone call and have to go now!"
Of course they are not paying.
4, Customer Always Right! One lady
ordered a medium
steak and found the steak was a little bit medium rare. She ate the
steak and only 1/3 left. She asked to see the Manager and said the
steak was too rare, not medium. The Manager apologied and asked if she
wanted a re-cook. The lady said "yes please." When the re-cook was
ready the lady said "I don't want it now because I don't feel eating
now." When she came to pay, she insisted that the steak was a rare
steak not medium and refused to pay. When the Manager explained that
steak was not rare, we already re-cooked, you already ate most of the
meal, so you should pay for it. The lady started to shout at the front
"What kind of service is this? I am the customer, customer is always
right! When I say it is rare then it is rare. Not you say! You only
serve me, you do not argue with me!"
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Ex-Denny's
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|
Denny's
Hostess & Mints!
My
first job was as a hostess at Denny's. I can remember a lot from my job
especially that on the nights I worked, I would eat half the starlight
mints in the bowl by my hostess stand because we weren't allowed to eat
real food when working. I had really fresh breath that year.
|
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Denny's
Creative Cook!
George had a family member who did a short stint
as a cook for Denny's.
Her manager asked all staff to come up with some creative ideas for the
new products.
She worked on the breakfast shift and decided to
dye the Three Large Pancakes green for St. Patrick's Day. No one ate
them! Denny's Restaurant uniforms slightly different from USA to Mexico, New Zealand.
|
Real
Restaurant Signs
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Early
Bird!
In a Christchurch restaurant:
"The early bird gets the worm!"
"Special shoppers' luncheon before 11:00 AM."
Sorry
For Opening!
On a window of a Whangateau hamburger restaurant:
"Yes, we are open. Sorry for the inconvenience."
|
Denny's
Customer's Jokes
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
He
is a very fast drinker!
A man goes into Denny's and seats himself. The
waiter looks at him and says, "What`ll it be buddy?"
The
man says, "Set me up with seven burbon shots and make them doubles."
The waiter does this and watches the man slug one down, then the next,
then the next, and so on until all seven are gone almost as quickly as
they were served. Staring in disbelief, the waiter asks why he`s doing
all this drinking.
"You`d drink them this fast too if you had what I have."
The waiter hastily asks, "What do you have pal?"
The man quickly replies, "I have a dollar."
|
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
No
dogs allowed!
A man goes to a bar with his dog. He goes up to
the bar and asks for a
drink. The bartender says "You can`t bring that dog in here!" The guy,
without missing a beat, says "This is my seeing-eye dog." "Oh man, "
the bartender says, "I`m sorry, here, the first one`s on me." The man
takes his drink and goes to a table near the door.
Another guy walks in the bar with a Chihuahua. The first guys sees him,
stops him and says "You can`t bring that dog in here unless you tell
him it`s a seeing-eye dog." The second man graciously thanks the first
man and continues to the bar. He asks for a drink. The bartender says
"Hey, you can`t bring that dog in here!"
The second man replies "This is my seeing-eye dog." The bartender says,
"No, I don`t think so. They do not have Chiwauas as seeing-eye dogs."
The man pauses for a half-second and replies "What?!?! They gave me a
Chihuahua?!?"
|
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
3
shots of whiskey
A man walked into a bar, sat down, ordered 3 shots
of whiskey, drank
them, then left. This continued daily for several weeks.
Curious, the waiter asked him one day, "Why do you always order three
shots of whiskey?"
The man answered, "Because my two brothers and I always used to have
one shot each, and since they`ve both passed on, I`ve continued to
order the three shots in their honor."
The waiter thought that this was a very noble thing to do, and welcomed
the man every time he visited the bar.
Two weeks later, the man walked into the bar for his daily visit and
ordered two shots of whiskey. Surprised, the waiter asked him why he
only ordered two when had had always been ordering three.
The man answered, "Oh, I`ve decided to stop drinking."
The waiter hastily asks, "What do you have pal?"
The man quickly replies, "I have a dollar."
|
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Finding
the car
A
drunken man was wondering around the parking lot of a bar, bumping into
then rubbing the roofs of the cars. The manager comes out of the bar
and stops the guy. 'What the heck are you doing ?' he asks the drunk.
'I'm looking for my car, and I can't find it.' he replies. 'So how does
feeling the roof help you ?' asks the puzzled manager.
'Well,' replies the drunk earnestly, 'MY car has two blue lights and a
siren on the roof!'.
Well,' replies the drunk earnestly, 'MY car has two blue lights and a
siren on the roof!'.
|
Funny
Pictures
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April 2008
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Manukau
Store Management Team
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Mark
Xu
Mark Xu also know as "Uncle Mark" joined Denny's
in April 2003. The
best thing he enjoys about working at Denny's is the free Managers
meals.
Mark enjoys the carbonara Denny's serves and hates
the rare steaks. You
can sometimes hear Mark singing his favourite song whilst on shift
"Love will show you everythng".
On his down time while off work he enjoys watching Michael Douglas
movies and watching "Border Security".
Dennys Restaurant Newsletter.
The most embarrassing moment Mark has experienced
at Denny's was when
on his first week he ordered a Chicken Salad and when the meals were
ready. He took a Spicy Chicken Salad by mistake leaving the customer
wondering where their meal was.
Very embarrassing having to tell the customer whoop I ate it...!
|
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Mark's
Funny Jokes
One big man finished his meal in one of the
Denny's stores. On his way
out, he shouted as one very junior student young waitress "Hey you!
Call me a taxi!" The junior student waitress looked at him and replied
"Sorry Sir, I can't call you a taxi as you look more like a tank!"
Two guys placed their order "can we have two BLT,
one white and
one whole grain?" I placed their orders in the kitchen. When the two
meals were delivered to their table, one of them screamed "No! I meant
that one BLT, half white and half whole grain!"
|
Dennys Restaurant Newsletter
Denny's Restaurant Newsletter
|
Mark's
Good & Bad News
First the bad one. On March 24, 2008 we had a
walkout and Mark had to pay the bill.
The good news is that two walkout customers were
caught on
camera and their pretty portraits were on the main entrance at the
manukau store. After 27 days, a customer came and supplied details of
the two people including their names and address.
This information now is in the police hands to get these customers to
pay their bill. It really is true "The Crime does no pay".
Two guys placed their order "can we have two BLT,
one white and
one whole grain?" I placed their orders in the kitchen. When the two
meals were delivered to their table, one of them screamed "No! I meant
that one BLT, half white and half whole grain!"
|
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